The Role:

4Data have a IT Technician and Engineer roles available within our Managed Services division. This role would suit outstanding current Microsoft IT Technicians and Engineers working with Managed Services delivery to Small or Medium Business. The roles will include service desk, systems maintenance, implementations, upgrades, ticket resolution, backups, user requests, email, accounts, and security tasks. The selected applicant will be part of a niche team of IT Professionals working within our Canberra division.

You may currently feel insecure, underutilised, not appreciated, or poorly managed; and you are looking for a more rewarding career. 4Data consider our employees key to our business success, so you will be: well lead, well managed, and offered rewarding and diverse work. 4Data considers your technical expertise paramount to your performance, and accordingly offers a very generous 5-6 week training package for you to undertake your MCSE. Further, 4Data will reward you with additional salary upon achieving your MCSE. During induction you will also be individually mentored and cultured, one on one, by the current established Engineers.

The Applicants:

We are looking for people who are established IT professionals with commercial or Government experience. You would be considered by your peers as A grade contributor, of superior standing, and the ability to deliver WOW service. You would need to be hardworking, self-motivated, professional, team players with a keen aptitude for problem solving, who enjoy innovation and creativity, as well as the ability to deliver. You would have knowledge of established Microsoft desktop and server technologies, and a willingness to further develop yourself. You would be precise, systematic, with an eye for detail, with a focus to detail and revel in achieving a job well done. You need to be compassionate to users issues, able to listen to the issues, be sympathetic to the problems and have a strong desire to help people. You would also be expected to undertake whatever is necessary in the successful delivery of the team outcomes, projects and client expectations.

You are prepared to go through rigorous recruitment which includes a written examination, and 3 interviews (introductory, technical, referees and final). This is not easy. Upon placement you will be mentored each week by a separate established 4Data engineer who will peer review your job performance, knowledge and workmanship. You must commit to the completion of the Microsoft certification program to pass probation and qualifying requirements. Performance benefits include Microsoft certification, pay increases, and exciting projects and great clients.

The selected applicants will be part of a niche team of IT Professionals working within our Canberra division. Applicants will have demonstrated experience in the support, design, and implementation of IT systems, and/or the delivery of IT projects and services to small and medium sized businesses and government agencies.

For all applications please send an up to date resume to recruitment@4data.com.au or phone Andrew on (02) 6299 4433 for further information